We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soft very comfortable, took the size in size. The store made a gift socks. Thank you all advise
They're very comfortable. They left me at 19,30 euros with discounts I had. Good for 1 season. Outer material is soft.
I loved the boots, now let's see if they will not spoil or off before I use NEH. But are already
Botilions norms, my daughter is happy. Correspond to the description and materials. The smell is present, not critical. The parcel was tracked and called from the deviation of the mail. It came by the way pts quickly. Super. Shop Save) thank you)
I wear 37 size, took 38-I went well, a little free. Perhaps my 37 would have approached normally, but after reading reviews, I decided to re-insurance. Quality, of course, leaves much to be desired. On top they are quite thin and easily crumpled like paper. But it was expected, I was such a quality and imagined. Season, I hope, will last, I do not expect more. Look themselves good, the color is good! I was afraid that they would be with a yellow shade or dirty color-but everything is OK! Look good. There is a smell of paint, but I just opened them. I think it'll fade quickly. For 1600 rubles, for one season, I would not buy more expensive.
Excellent all came up, for such a price, the quality is super. Size took on 36
Liked, the size approached 24,5 cm
Ordered 02.10 came the parcel 19.10. Nice shoes. The smell of glue is certainly terrible. At its 37R ordered 39R, approached. Fur of course is not what it is, just a layer of insulation. I'll drive in the car. to the purchase I recommend.
Cool lungs, but it's demisezon, not for Russian winters
The color is white, as indicated by the store, in size I chose 37 to my 35, well, with a warm toe will be just right, they turned out to be too big. The quality is probably for one season, although I do not even know. Such shoes are now fashionable so everything is super. The seller is not particularly sociable, or I did not guess with time when he wrote. Sent for a long 5 days, reached 2 weeks + sending within 5 days total 3 weeks to Rybinsk. So if you try something new in your image, take it will not regret)
For its price, boots, for autumn.
Shoes are just super! I am delighted
Very cool. In size, everything came up, the fur is cool, the leg does not rub. You can even run.
Super duper ,,,, I order not for the first time only lacquer were ,8, look bombically only not for a long time, the sole is cracked ,8, although I
Cool shoes, came quite quickly, to the store special thanks for the white socks (in the photo they are not)!!<3