Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality. On the parameters 88-64 the village is just right, height 166.
Delivery 3 weeks. Nice sweater. Pleasant to the touch knitted fabric. At 44-46 sat tight. Under the jacket and jacket is good. Photo and description of the store corresponds. The color is nice. Sewn normally. The purchase is quite satisfied.
Good blouse soft and fits perfectly!! Medium warm for autumn it’s a good choice.
A wonderful blouse, what you need for cool weather and autumn under the jacket. The order is very satisfied.
At 105/84/105 height 158 this model is suitable, bought as the first layer under the jacket/coat/trench... But it is quite possible to wear and as a full-fledged thing, the color is beautiful, powdery, with sleeves-order, even long. In general, norms, especially for 450 rubles with a coupon-a fairy tale! Delivery is fast, through Sberbank. Seller Thank you! Recommend!
Very fast delivery, 2 weeks. I really liked the sweater, soft and long. The sleeves are long. My parameters are 85-60-90, height 158. Thanks I advise
Execellent blouse I loved the c smell soft size a rare smell but it washes
I love the material, I will order in other colors
Almost as in the photo of the store, only slightly darker. In my photo, the color is somehow pale and does not match. The quality is good, at 42 r-r perfectly sits, pleasant to the touch, apparently it has a lot of elastane, T. K. Well stretches, nice color.
The goods came in 11 days, together with other orders) the size approached 44-46
Order delivered very quickly! Corresponds to the description and photo. Very pleasant soft, smooth fabric, you want to touch and touch it. I would take another color, but... it is better to take on the size from 44. I have 40-42 (xs), my jacket is free: folds are formed, in the photo it is visible-very upset, although in the reviews they wrote about it. I recommend this product and this store!
Купила за 830,02₽, доставка быстрая. Посылка отслеживалась. На ощупь очень мягкий материал, приятный для тела, не электролизуется. Легкий запах, но совсем не критично. Пошив качественный, на 44 размер взяла L. В рукавах даже немного длинновато. Магазин и продавца рекомендую. Разбираем!
Оч мягкий, сильно тянется, цвет яркий насыщенный. Огромное спасибо продавцу и команде Алиэкспресс
На 46 размер подошли. Хорошие кофтачки. Материал приятный. Рукова у кофты с круглой горловиной длиннее.
Very pleasant to the body. The product corresponds to the description. Very happy. I'll still order.
So-so! On another and did not count) the color is not as bright as in the photo.
Soft and very elastic fabric can be recommended for purchase, the S is for a weight of 56km and a chest width of 92cm is ok
Quality is perfect. The fabric is soft, pleasant to the skin. Recommend.
Very pleasant and soft for the body. Any labels are missing. Before Udmurtia came in two weeks