We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love the seams are well made and the fabric is soft I love to keep buying in this shop and I get there before delivery time thanks
I love this underwear’s, just like the image. I wish I can give 100 starts
Thank you very much I received the goods in good condition, well packed, very pretty, the precious colors
Доехало все быстро в Украину, Киев, дней за 11. Цена примерно 130 грн, за 6 штук(2 комплекта). Размер взяла L на бёдра 100))) Размер подошёл, цена качеству соответствует)) Шов по средине я буду убирать , на одной фотографии видно где распорола, так удобнее))
My wife, arrived super fast, great store.
Really nice. Not exactly perfect quality but for the price they are definitely worth it and cute. A little small but not too far off.
The quality is excellent, took M Ku, everything came up, my wife really liked it, ordered more. Photo of panties after washing.
I really like this underwear, comfortable. I order the second time that I speak for myself. On the Russian L took with a margin-and very glad, because nothing presses anywhere. I also made a color adjustment-from the first batch pink panties after washing shed, I do not know, I need to wash my hands? But it's definitely not for me. White at the same time kept their color perfectly. The purchase is good, I recommend.
Are excellent quality. Color beautiful, the cloth is excellent, corresponds to size. Loved
Are excellent, very soft. Arrived on time, recommend!
Cool panties, only delivery to Kazakhstan was very long, the store at the request extended the time of protection... The only panties of the color of the powder is slightly smaller than others, in the photo you can see, but it's not critical for me. Recommend product
Lovely unders, fasting shipping
Nice panties. Some places stick out ninochki, but not critical. I'm happy with the purchase.
Шикарные трусы. Можно было взять на размер меньше, очень мягкие и свободные. Мой размер 46. Объем бедер 99 см. Очень довольна.
Came for 15 dnev Z moment of the run, yakustnost norms to pull out the file, the hours of the rosemer's hip 93
Awesome quality, well packed, sits well. In Europe I am size M - chose XL based on the stores table and sits perfectly