Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hat is good, sewn perfectly. It seems to me that she is also suitable for children:]] I recommend the goods
классная шапочка, по размеру шапка подошла))) и спасибо за быструю доставку)))
I liked the hat, for this money very much even. Seller recommend. Thank you.
A cap made of pleasant material. Excellent for both a child of 7 years and an adult.
Caps as in the photo. Very beautiful, warm enough. Scarves ordered separately. The hat can be worn in different ways, who likes it. Very nice stuff. We came in two weeks.
Delivery is almost a month. I ordered a child. Everything is fine. For the spring, a bright cap. No defects. Perhaps I'll order another color.
Hat norms, thread did not stick, there was no smell, delivery to the pochtomat Pyaterochka, the track was tracked.
Thank you store! The cap corresponds to both color and size (here according to reviews). For autumn/early winter. Pleasant, not pricked. I would like it to be longer, to make a wider gate and it would still be from above with a margin was)) in general, everything is OK. Came on time.
The hat itself is cool, smooth knitting, beautiful color, model. But one big but, it's not for adults at all, it's children's!!! Or a very small head should be that the cap sit well. In general, for a child of 7 years perfectly sat down, my head is tight, does not look, I love free and free. The order quickly came to Tomsk, in 2 weeks.
This is my second cap, I liked it very much, the quality is on top, and it looks cool))) fast delivery, thank you to the store)))
2 and a half weeks to Peter! Quality-fire, the village is excellent. I ordered 2 caps at once, and on one of them there is a tag 100% acrylic
All as in the photo, even the color one in one)
Thanks to Latvia reached 13 days, paid for delivery AliExpress standard shipping, super fast and sold out also immediately sent, receiving payment. The hat is very beautiful, soft, quality, comfortable, the head is 56 cm and the hat is without a seam. The color matches, juicy. The last photo will make the color look lighter than it is, my photo corresponds to the color on my side. I recommend the goods and the store 5 + 10 +
My cap came) the quality is chic, warm, I will order several more colors and my daughter too) with the store did not show up, but I put work and quality high grades)
The hat is just super, similar in the store from 1000₽, and Ali ordered for 280₽, girlfriend bought similar for 2000₽) I'm very happy! Just super, it stretches, I was afraid that it would press or small, but no! I advise, thank you very much!!!!
Superski hats! Thank you for the communication to the store! Warm and looks beautiful
A beautiful hat, quite warm.
Inst malymva
Good dense hat. Pure color. No tag. Seam for the gate
Дошла в спб за 2 недели. Хорошая шапочка,тянется даже на большую голову