We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They're very pretty just like the picture and very soft, it was what I needed for my kids, the size is equal to the European, recommended isimas arrived in two weeks, thanks to the store
Very comfortable and look good
They are edenticos ala photo shoes very well 42 = 26 ctm in Spain they fit me well
Everything is super! Fast and high quality! I recommend it to everyone!
получил товар , спасибо.
В Норильск дошли за 20 дней. Лёгкие, без запаха. На подошве написано 46, заказывали 13. По стельке 28 см. Подошло хорошо. Рекомендую. Спасибо продавцу большое.
Very good. Long did not dare to order, but then risked, which I do not regret))
It came quickly. The store is great. The size approached. Good slips! Five stars, definitely!
sesuai deskripsi. pengiriman sampai hampir 90 hari. untuk pembeli indonesia khususnya. jika ukuran sepatu anda 40 saya pikir lebih baik anda memesan ukuran 39 untuk produk ini
Good product, same as photo, fast in shipping
Good shoes for their price. The only thing that did not like, is that they are folded strongly. The fabric part is crushed on the most I can not. I had to get some newspapers in the old-fashioned way so I could straighten myself out. Shoes are cute, odorless. I think that will survive the summer and several washings. I'm happy with the purchase in general.
Estoy muy contenta con los zapatos,me han gustado muchísimo y me han llegado en menos de una semana,compraría otra vez del vendedor.
Value for money pretty good for eleven euros you can't order more satisfied I arrive fast I will buy you back recommended.
They are just as the image arrived fast 2week and a half as said excellent 100% recommended
Excellent will purchase again Good quality
Very comfortable and light. I used them two days before I went up valuation. They have a sole that holds my hundred kilos of weight, and that I work all day standing. They are fresh and fit well. Good buy, I'll order a second pair.
llegó en 15 días a León-España, muy cómodas.
Order on 04.09.2020, arrived 14.09.2020. (Spain) it's already the second pair I buy. I bought them from my child, but my husband liked them so much that I asked for others for him. Thank you very much to the store!