We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a description. Super thanks to the store fast delivery.
I arrive within the time limit, I have tried them and they are very comfortable, so they cost, I 'd buy them back insurance.
Thank you very much. Fast delivery. Product quality is good as in the photo. Delivery fast. The only smell, but I hope it will blow out
Came up perfectly. Chose according to the table, measured the size of his foot, our friends from China do not write the size on the shoes, but everything came perfectly. Thank you store. Lungs and look great. I recommend the store and goods from this store.
Very good looking Shoes, fits well (I took 1 size up) and comfortable.
Very nice thank you
Sneakers came in 24 days. On the Russian 43 size took 44 size, came up perfectly. The quality of the sneakers is excellent, the shape is kept. The sole is of medium rigidity. At a price with all coupons cost 587 rubles, for such a price just super! Definitely I sell the store and the goods!
Shoes are OK, little zaniżony size, suggest take about 1 or 2 numbers większę than usual. Delivery in 15 days to Poland. Recommend.
value for money 100%
Rosemir розмірність сіcity. There is a smell of glue. Locked normal crosses
Very good for the price.
Come on. Ale Kleem impersonate Nibi women shcho kleili)))
Lungs are class. They did not communicate with the store. Noticed the insole-chose the size of the table-everything came up. There is a smell but I think it will fade. My husband appreciated. Price-> Quality is possible to order more
Super good! Fast delivery, perfect slippers, very comfortable, I have already bought 3 and now I will order 4 more. They're really good.
very well. for size i have 45 but i bougt 46 . so this size is perfect.
Super, on the foot of 29 cm, excellent, size 45, the insole could not take a photo, did not stretch, made a photo of the sole
The shoe came very appropriate
Also how I expected
Very nice, comfortable and also very cheap. Thank you very much to the store