Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock came in perfect and works properly. It's a very nice watch, much more when you have it in your hands than in the pictures, and it corresponds to the store's description. The counterweight is very sensitive, so it turns very well and very fluid. I have to say that the first shipment never reached my home address, it was delivered a lot of miles away or so the follow-up said. I talked to the seller, I opened a dispute, it all worked out and he gave me back the money, so the experience with the very good seller, I recommend.
High quality, the box is also very beautiful. I want the golden yellow. Very stylish. Tesekkurler
In appearance, everything is very worthy of moving and spinning! Delivery of course did not fit in their declared terms
Arrived after two weeks. Seems to be good quality :)
Très belle montre reçue rapidement en 1 semaine.. Produit comme sur les description.
Very wonderful thank you it was a quality specification and it is nicer than the picture
Product arrived in 7 days. It looks well done not heavy but looks good. All same as description. Lovely handstrap. Beautiful the dial. Box a ruined because in carton. Nevertheless a good product for the modest price purchase. To try.
Másodjára megjött AZ óra nagyon jól nézki, A szállitás Nem megfelelően törént nagyon Sokat késett PEDIG extra szállitási dijat fizettem.
The store is very concerned. Clock super quality. Looks good as a brand. All the evenings are running. The mechanical part's spinning a little fast, but it's nice. Seller sent soon. Was interested in. I recommend you take it.
Beautiful watch for my taste!!! But the strap fastener is not the point I prefer in this watch
wow I love the watch. it came just over 7 days wow but it was quick Delivery.
Everything is okay, thank God (and mail: -D) check, it's like walking, the buttons function normally. I see, put it on the shelf and let's look at the power reserve. Regarding the bracelet-the middle finger or tilt is normal. In the small case, I can only punch a hole in the perforation on the edge of the strap. Well, this is almost a problem with all the belts on Ali. Overall, although I am satisfied with the purchase.
Watch cool! Everything works! The move is accurate.
Absolutely gorgeous. Let's start with the movement. The one I recieved is absolutely silent when worn normally, with agitation it produces minimal sound. the milling that can be seen through the rear crystal is absolutely gorgeous, however its just a vanity plate. you see little of the actual inner gears though skeletonized portions have been added to the plate to see the gems. Casing and crystal. The distinctive AR coating adds a gentle blue holographic effect in appropriate lighting. the quality of the crystal is grade A, incredible clear, and strong. it is mineral crystal with a blue anti reflection coating, not sapphire. Strap and clasp. Real leather with straight uniform stitches. Clasp has a deep engraving with the LIGE brand logo, but is hard to clasp, a lot of resistance to get it to snap together on one side. Hardly a downfall.
I bought for 11-11 for 2100₽ but it costs more quality and beautiful watches, the clock was in Russia and delivered in a week with a courier to the House thanks
thanks I like !! very good my friend ..
The watch is of good quality. I like a lot. It's all right. I got it quickly.
Excellent. Nice and polished. I arrive in the shortest estimated time
The watch is super. Worth your money. The store sent quickly, on the day of the order. I advise everyone. The only negative clasp of the bracelet, it is too rounded, rests in the wrist and causes discomfort.