Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Skirt is a bit short but I love it size up if you have a big chest
Such amazing quality, cannot wait to wear! Amazing fit, deffo going to order the blue!
Just a little long shipping
The skirt too short, but I like the effect it has been worn
Fits perfectly and I love love the color of the blue
I’m about 145lbs, 5’3. The skirt is very short especially if you’re more curvy. But overall very cute set! Shipping took about 20 days.
Received just in Time and fits perfectly
Gorgeous, just like photo and ordered more
The dress is amazing and the shipping was super fast the communication was great because I asked if I could get the dress before 31 march and it arrived on the 24 march.
Material is so soft and pretty! If you don’t have it, get it!
Only tried on the skirt really cuteeeee
it’s so cute skirt is very very mini
Super cute true to size. Worried about my boobs not fitting but a M was perfect. 5’1 150 pounds for reference
Very cute. Looks just like picture. However, it is very short. I will not recommend for a tall person. Seller shipped quickly
just like the picture fits amazing
Omg this set arrived in EIGHT DAYS . It had to arrive 18th of January but i sent the store a message if it’s possible to get it before 3th of January and they made it possible. I am sooo happy rn . The skirt is very short but i already knew that when i bought it. It’s a bit see through too but it doens’t bother me. It’s the same as in the picture!!
Too beautiful I wore it for my birthday
Extremely good dupe for the coucoo however it does have a lighter skirt then the coucoo skirt but for how cheap it is really isn’t bad at all. Definitely one of my favourite purchases this year!
Just as described