We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Best quality I placed my order from France and received in only 9 days
Delivery to the Kemerovo region took a little more than 1 month by tracking track. Packed in individual and postal bags. The quality of both goods is not bad: the seams are even, there are no excess threads, there was no unpleasant smell. Medium-density dress material. As for the shirt, it is dense, keeps the shape. Most likely here is a mixture of cotton with synthetics. The dress is selected s size, and the shirt is m size. On the parameters: og-81 cm, ot-60 cm, shoulder width-36 cm, height-152 cm, ob-84 cm both things were huge. Suitable for 44 size, maybe even 46. Measurements of the dress: length-84 cm, shoulder width-62 cm, Width-62 cm, sleeve length-66.5 cm.
Beautiful sweater, I love it I recommend it
The sweater is wonderful, long can be worn as a dress, the viscous tight does not shine through, the seams are perfectly equal quality at altitude☝& Middot;. The composition of yarn acrylic to the body is a pleasant and comfortable thing, delivery three weeks to Moscow, the track is tracked completely, packing is good. On the parameters of growth 159,89-66-96 took the size M, the size approached perfectly. Thank you!
Thank you, the dress-sweater came. Asked the store what a better size, he advised m. I'm quite happy. My parameters are 106*106*106, height 165. I'm really wearing a dress. Where the white pattern, from under it still shines black knitting
Are very satisfied. The vest is identical to the photo. Very very comfortable. The fit is really large. Dispatch is quite quick up all'Italia. Thank you. I am very glad