Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag is przepiękna! Colors are dependent on how raining on it light-which perfectly shown in the pictures :) I am enamoured! Came to me very fast (about 10 days), courier DHL
I love it! The effect is chulisimo!
Very cool bag, very satisfied. Thank you to the store for changing the color (first ordered the wrong one). Delivery 10 days to Postamat
It is very beautiful. Shipping was fast. It glows in the sunlight or with phone flash.
The bag is amazing, fully corresponds to the description. If you doubt it, do not hesitate! Fittings are quality. Delivery to Ukraine-OK. 3 weeks.
Everything is wonderful, good quality, please note the size
This is an amazing design ! I love this bag ! No pockets of any kind. Very thin. Worth the price. Fast shipping
Superb…. Made of fine, serious store highly recommended! Definitely acquisterò other.
Shipping to Poland 19 days, so instantly. Shipment śledzona, delivered by courier pp. Handbag is przepiękna, exactly the as the picture. I am very glad. Recommend.
Bag, as in the photo, very light, you can put only light things, others will not stand, only a purse and a phone, a pen in the form of a long chain, which I will definitely shorten, otherwise, it hangs very below the hips, you can also attach another. In any light, it looks beautiful and shimmers, in bright light it glows in different colors.
Очень классная сумка, приятная на ощупь. Нитки не торчат, сшито качественно. Цепочка длинная. Заказом довольна
Потрясающая сумочка! Очень лёгкая. Изумительно играет цветами на свету. Очень удобный размер и формат. И доставка была МЕГА быстрая! 6.07 заказала, а 16.07 уже получила!!!! Респект продавцу. Сумку однозначно рекомендуем!
The bag is beautiful, but the quality of the interior decoration is bad, not reliably very thin material, already shines through, an additional pocket inside is not present, the lock is plastic, the chain is not high-quality prickly and light, ordered a year ago similar, much better in quality than this!
tout est parfait les sacs, la livraison vraiment top je recommande le produit et le vendeur est très sympa :)
The bag is chic, it was a week before Riga (Latvia), as it was indicated! Quality shine, shine unreal, girls! I'm just delighted! I ordered not very large in size, but a bottle of water, a comb and a purse fit quietly!
Pack in 10 days U Me! Super effect, chain good quality. Bag material a little weak, but is OK. My size is this smallest :)
The handbag is enough, but interesting. In the future I would order more than that. Thank you. Delivery took 9 days to Russia, Saratov
parfait ! envoi très rapide (1 semaine) et il est superbe ♡
Świetna torebka, przyszła dość szybko do Polski. Jestem naprawdę zadowolona z jakości. Idealna żeby schować portfel, telefon, jakieś okulary i wyjść. Kupiłam z myślą o ciemnych jesiennych wieczorach żeby być widoczną dla kierowców i myślę że z tym akurat sprawi się świetnie. Cudo
Доставка 2 недели Тульская область.Я не ожидала,что клатч такой классный!Просто универсальное решение под все заказала ещё самую большую сумку.Рекомендую несомненно!