Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, big, plenty of space. Come in two weeks! Advise!
Wallet beautiful, in the sun wonderfully the Mieni. Neatly Made. Shipment has come in 16dni, super.
The goods arrived damaged, opened a dispute returned 200 rubles. Corresponds to the photo and description. Fast delivery, ordered 11.11, came the parcel 24.11 to Penza
Reçu rapidement depuis la Belgique (6 jours) Le sac et la pochette son vraiment beau et de très bonne qualité ! L'effet lumineux n'est pas visible à l'oeil nu, c'est seulement à travers le téléphone que ça fait comme ça.
Vino embalado y protegido, un monedero con todo, tiene muchos huecos para las tarjetas, tiene para las monedas y 2 más para los billetes. Es muy bonito y agradable al tacto, estoy encantada.
быстрая доставка, отличное качество. много отделов!!!
Delivery to Samara 11 days, delivery was in pochtomat, the only thing that is not convenient, shelf life is only 5 days, at the post office a month. Now about the purse, I will not say that I'm delighted, the appearance is beautiful, but the filling is not very, the compartments for the cards are not comfortable, narrow, the cards are inserted with difficulty, maybe with time will stretch, but so far it is upset, and in general the location of the offices is not very. In another wallet, the offices are much more convenient, when choosing a purse, I did not pay attention to it. In general, on a solid 4.
Good quality wallet, came well packed, no smell. Tracked to the end. Thank you to the store.
The wallet is just super❤Fast Delivery❤Seller recommend
She's extremely beautiful. I love her quite ideal for any outfit
Beautiful and super fast delivery. He's big, we can put a lot of things in it. Thank you☺️
Very beautiful. So get the brightness in the photo. Live is the same color but very satisfied.
Beautiful, well-made, dotarl very quickly. Recommend
Cool purse. In the photo with the flash all glows. Only I think for a long time it will not last. I did not communicate with the store.
Perfect! Fast delivery!
How wonderful! Super fast shipping, the wallet is beautiful, it has really nice reflexes. Everybody asks where I bought. I recommend store and product, I am delighted.
All ok. I recommend. Very fast delivery 04.08.2020-17.08.2020
preciosa, me ha encantado y tiene bastante capacidad, ahora a ver si dura