Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличные кроссовки, быстрая доставка, спасибо продавцу!!!!!!
Ordered 13.10, received 27.10. At 39 European size ordered 41 Chinese (25.5 cm). Came up perfectly. Shipping fast. Sneakers are sewn qualitatively. Product and store recommend.
Received 10 days top quality very flexible in and very light, if you have the wide and long foot take 41 if you have 25 cm take 40 it's my 4 th order at this very serious store ++++ very nice
Excellent sneakers for their price (took on PE 1150r.), came without deffects. Each shoe is packed in a duster, inside an inflated insert to maintain the shape. I'm not sure that the skin, because. There was a chemical smell. Sneakers are very high quality, glue, threads, no foreign traces. Straight Hard 5, if not for the smell. The size on the grid is the same, it is not worth taking with the stock. At me stop 24, I took 24.5 and a little great (it was necessary to take my own). But on the leg sit well, leave. In general, the order is very satisfied! Thank you!
This is so nice and the fit perfectly
Sneakers look very nice. Appearance liked, and on the leg is also comfortable, soft and comfortable. Delivered quickly in excellent condition, inside were inserted air packages so did not crumple. Well stitched, all seams are even. Everything corresponds to the description and photos on the store's website. The order is satisfied. Therefore, it is recommended for purchase. Size chose in the seller's table along the length of the foot in centimeters
Cool sneakers. Comfortable. From pressed leather. The size fully corresponds to the dimensional grid. They were packed in a pouty bag and each in a separate bag. Inside each package with air so that they will keep shape during transportation. Came quickly, via mist Express
I read reviews ordered a larger size, turned out to be a little big. If on a narrow leg, it is better to take on the store's table, it is correct. At 23,5 cm on a narrow leg 38 size bolshevat. Delivery to Belarus about 20 days with full tracking. Sneakers are light, comfortable, but I doubt that this skin. Very stink, I decided to check, in 3 days there is no smell. Thank you.
Качество отличное. Доставка быстрая. Размерная сетка точная. Очень удобные. Натуральная кожа. Рекомендую однозначно и продавца и товар. Спасибо
Shoes really beautiful and comfort. Look that are made of real leather. I loved the same shoes very thank you very much to the store... Shipping to Israel was fast, within month.
Sneakers are small in size. The store's guilt is not, but it's not easier. The sole is not glued around the entire perimeter. Sneakers made of genuine leather. They look beautiful. If it hadn't been for that kazmustache.
Very good quality! Original leather, we have bought other pairs and will continue to buy, very fast shipping, arrived in 2 weeks
если можно было бы дать продавцу 1000☆, поставила бы. шикарные. берите не пожалеете. соответствует размеру длины стопы.
Sneakers received during the month, in the national package, shoes as in the photo (took in this store sneakers, in the summer did not stretch much, the leg does not sweat, they here I do not know, sat well comfortable, light, no defects, I liked it, On a large size began hard to find good not expensive shoes, and these soles act and still increases the leg, thank you to the store, took for 1.200 R satisfied
Кроссовки супер . Очень красиво выглядят . Прошито и проклейено качественно , все швы ровные . Очень мягкие и удобные . Жена выбирала по таблице размеров продавца . Всё соответствует описанию. Очень довольна . Продавцу спасибо. Прекрасная цена . Рекомендуется. Общительный и ответственный продавец поэтому пять звёзд и рекомендации .
Very cool sneakers made of genuine leather! Neat stitches, light and soft, fast delivery. Thank you for your generous discounts
At 24,5 took 39, that the skin, I doubt, only on the finish there is,, Inside No. Crosses are soft, on the leg are not big, the backs are high, the color is pure white, there are no threads sticking out, took for 900₽ with kopecks, for,
Sneakers are good. The skin is natural, though they do not smell very much) but it's from the insole inside. At its 37 (23,5) took 38, approached the size. Delivery fast 11.11 ordered, 28.11 received