Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought two dresses from this store, black smooth and pink shiny. Black dress is qualitatively sewn, better than pink. In pink will have to trim a bunch of sticking threads, but it's not critical. Looks the same as in the photo-very beautiful. The seams are even, well cut. Black seems simple, but the magic of a small black dress is to wear accessories, a high heel, and voila is a beauty. This dress is good for it. Pink-elegant, the color is wonderful, magical, complex and very beautiful. Recommend them.
Fast shipping! Love these dresses will order more! Looks more silver than white but it’s kool
This super well doesn't have fabric that itches shipping is fast and it's like it's in the photos, recommended 100%
I loved the dress, the fabric is comfortable and elastic, it shines a lot which I love, it may be a long thing, but if the a little upward thing looks good.
Just like the picture, though it's a little longer. It does not sting the fabric when it is on because inside it has a fuchsia lining that is soft. Very happy with the purchase. Arrived in 5 weeks in Chile
Платье просто во! Дошёл до Саратова где то за 2-3 недели, минусов никаких не нашла, на мой рост 161 размер S самое то
I love this dress! ❤️ She came to Poland in 2 weeks. It is just like the pictures ❤️ Communication with the store was very good
I bought them in 3 different sizes and they correspond to the measurements and the color and fabric was just as I expected. As a plus it has expandable straps. Super quick delivery to Mexico City.
Shipping was super fast! I love it!!! Definitely a buy!
The dress is exactly like the picture. Delivery lasted about 3 weeks.
Такие платья для идеальной фигуры особенно в области живота и бёдер. Чувствую себя похожей на кеглю, но в целом довольна
Was very good. Arrived in 1 month.
доставка меньше месяца. качество хорошее, есть небольшие огрехи, но не критично. размер маломерит.
Nice material, the sparkles on the dress aren’t messy, I really like that. It’s more like sparkly thread so if you’re expecting lots of glitter you’ll be disappointed. It’s still very shiny. It’s soft on the inside, so not itchy to wear. Very elastic and practically molds to your body, so be careful about underwear. All in all, I’m veryyyy satisfied with the purchase. Came quickly too.
Отлично: полностью соответствует описанию, размерная сетка тоже соответствует, пять звёзд и спасибо
LOVE ITTTTTTTTTTT!!! Fabric super nice. Perfect size. Feel amazing on! So many compliments! Subscribe to my YouTube channel for more SweetsLife (YT) @SweetsLife88 (IG) #KeepSweetAndGodBless