Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, really juicy, closure perfect, thank you store
muy bonito pero viene muy pequeña
This watch is so classy, the packaging is good, the watch is ;according to my taste;so elegant. A few links removed and it’s perfect. I recommend this watch as well are the store. Take it, you won’t regret !!
The watch is wonderful! Delivery is generally Super! The order was made on 18.09.2020, and received 29 of the same month. this is my first time. Well done! Thank you!!!!
The clock is beautiful. thank you.
Great watch, very I like.
Good hours were delivered to the transport apartment for a week in the Kemerovo region. Go fairly precisely, made qualitatively, a strap with a button closure, that is, they do not open themselves and do not fall off their hands, plus it is convenient to put on. I advise, qualitatively and inexpensively. There is a test of time left, then I will add a review of the use.
This beautiful watch female
The goods arrived in less than a month I did not use the watches but they look beautiful
Watch excellent quality, like this brand, recommend!
Excellent watches, very fast delivery-10 days to Ukraine by mist express service, excellent packing, every detail in a separate bag, go perfectly, beautiful. I do not know only how to fit the bracelet. I have to carry it to the workshop.
Super watch!!! Very satisfied! The store has always been in touch this is a big plus! The strap is slightly larger, but it's nothing.
16 days delivery!. The clock turned on, go, precision has not yet checked, but only to keep up. The clock is super, in life it's more interesting than I thought by other people's photo. On the strap is a combination of glossy and matte metal. Super. Thanks))**
the watch is amazing. it looks very original. I am very happy with my purchase and i will definitely buy again as a gift for my friends. it's just took two weeks to get me.
Clock fire⌚Neat, look expensive, came for a month
igual a la imagen llego súper rápido, lo recomiendo
Llegó pronto, todo correcto, tiene muy buena pinta. Auténtico gitanal, tiene muy buen color y el cromado oro parece de muy buena calidad. Por el precio una estupenda compra. Vendedor correcto y fiable. Mirando otros modelos.
Lovely watch, bracelet a little loose Musiałam it Shorten. Very fast delivery 4 days from Poland. Recommend for this price super.
Watch is beautiful! Zamówiłam with curiosity with shipment in three days and came! I am very satisfied