Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DEAS (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mydeashop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boots fully correspond to the description and dimensional grid, in the run-up to winter took warm, inside dense artificial fur, delivery fast, wrapped were just in packaging bag, came whole
I'm 40 or 41... I took 41 she size a little small so take 1 size above it's better. But they are top a very nice color, stylish old pink
chaussures très jolies très bien pour l'hiver conforme à la photo surtout se fier aux tableaux des tailles parce que très différent des taille européennes. Sinon prendre 1 a 2 tailles de plus que sa taille habituelle. jai pris du 41 alors que je chausse du 40 cava mais sans réserve
качество супер, цена огонь. с размером попала тютелька в тютельку по сантиметра по таблице продавца. посмотрим сколько относятся может другой цвет закажу))) пришли 3.09 с 9.08
Great, like in the pictures. Negative Point the sole is not glued inside, but it is not really disturbing. Be careful do not take a size above, the 40 corresponds well to a 40 French. Ordered on 11/11, received quickly on 26/11.
Very soft and warm in-20 degrees of frost, but Dubeet the sole and slippery
The boots are the same as the photo took a week to arrive it's very nice color. Very happy with the order are very warm
Corresponds I took a size more very good quality to look well recommended
Beautiful shoes. Size suitable.
Very nice. Labai Geri ypač už tokią kainą. Šilti, patogūs, nešioju 40 dydį, pirkau 41 dydį, idealiai Tiko, rekomenduoju. Typewriter reiks truputi palaukti, siuntimas Stringa.
Came quickly, the quality of norms, there is no smell, the sole is cool. The store is wonderful, sent quickly at my request. On the leg sit neatly, the size grid of the seller corresponds. I have a narrow leg, but on a wide maybe they will not sit so well. Quality with a low price is excellent. For any autumn and spring exactly fit, but I will test in winter)
Boots fire!!!!! This is the third pair ordered from this store. The first related two seasons, I'm very pleased with the recommendation.
They are perfect, very happy with the purchase
The product came to 74 region in 2 weeks... It looks like a coronavirus. The shoes themselves are made well, there are no obvious defects. Plush fur also have-thickness about 3-5mm. In general, the price corresponds to the quality. Let's see how much will be worn.
I have 37-38 legs. I ordered 40, slightly large, there is freedom, but it's winter, the insole of the sock and the norms will be. But I could think 39. They look very cool and the color is pleasant. The fur is soft.
Wonderful stuff. Flawless. Recommend. Arrived super fast, in less than two weeks.
Excellent shoes for autumn. On the size 39 took 40, sit freely. I'm happy, let's see how to wear it. Advise
hermosos, pedir una talla mas corren pequeña pero si me quedaron. Recomendamos al vendedor
Boots are warm, came a month before the Novosibirsk region, packed were not in the box